Terms and Conditions
Welcome to DuoFix!
These terms and conditions outline the rules and regulations for the use of DuoFix VOF’s website, located at https://duofix.nl.
By accessing this website, you accept these terms and conditions. Do not continue to use DuoFix if you do not agree to all the terms and conditions stated here.
Cookies
This website uses cookies to improve your online experience. By using DuoFix, you consent to the use of essential cookies.
Cookies are small text files stored on your device to help the website function properly and to analyze traffic. Optional cookies for analytics or marketing purposes will only be activated with your consent.
Intellectual Property and License
All content, images, text, videos, designs, logos, and other materials on https://duofix.nl are the exclusive property of DuoFix VOF, unless otherwise stated.
All rights are reserved.
You are not permitted to:
Copy, reproduce, modify, or republish any content from this website.
Use any text, photos, or designs for commercial or personal purposes without written authorization from DuoFix.
Distribute or display any materials from this website on other platforms or media.
Any unauthorized use of our content, images, or materials may result in legal action.
Links to Our Website
You may link to our homepage as long as the link:
Is not deceptive or misleading.
Does not falsely imply sponsorship or endorsement.
Fits within the context of your own website.
We reserve the right to request the removal of any link to our site at any time.
Content Accuracy
DuoFix strives to keep all information on this website accurate and up to date. However, we make no warranties about the completeness, accuracy, or reliability of the content.
The information is provided for general purposes only and may change without notice.
Service Liability
DuoFix provides home repair and maintenance services with professionalism and care.
However, DuoFix shall not be held responsible for:
Damages resulting from the misuse of our services or materials.
Any indirect, incidental, or consequential losses resulting from the use of our website or services.
Limitation of Liability
To the maximum extent permitted by law, DuoFix excludes all representations and warranties relating to our website and the use of our services.
Nothing in this disclaimer will:
Limit or exclude liability for death or personal injury caused by negligence.
Limit or exclude liability for fraud or misrepresentation.
Limit liabilities that cannot be limited under applicable law.
As long as this website and its information are provided free of charge, DuoFix will not be liable for any loss or damage of any nature.
Changes to These Terms
DuoFix reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date.
By continuing to use our website after such changes, you agree to the updated terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
📧 info@duofix.nl
Service Terms & Conditions
1) Scope of services
DuoFix provides home repair, maintenance and improvement services (“Services”) as agreed with the client via WhatsApp/email/quote.
2) Packages and time
Packages include a fixed amount of working time (e.g., 3h / 4h / 6h) starting from arrival at the work location. We work efficiently and professionally and focus on completing tasks properly.
3) Extra time
If additional time is required and the client asks us to continue, extra time is charged at €85 per hour (two-person team). We will always inform you before continuing.
4) Two-person team
DuoFix works as a two-person team on every job (technical work + clear communication). Pricing is per job/package — not per person.
5) Materials and purchases
Materials are not included unless explicitly stated in the quote.
Clients can:
provide materials themselves, or
ask DuoFix to purchase materials on their behalf (charged separately with receipt).
If unsuitable materials/tools are provided and would compromise quality, we may propose alternatives.
6) Quotes and changes
Quotes are based on the information provided (photos, measurements, description). If the scope changes on site, we will confirm any additional work and cost before proceeding. WhatsApp confirmation is accepted.
7) Payments
Payment is due upon completion unless agreed otherwise in writing. Payment methods: Tikkie / bank transfer / other agreed method. In some cases (larger jobs/material-heavy projects), a deposit may be requested and will be agreed upfront.
8) Weekends & urgent jobs
Currently, weekend work is charged at the same rate as weekdays. Urgent jobs are handled case by case. Pricing for weekends/urgent work may change in the future.
9) Cancellations and rescheduling
Please reschedule at least 48 hours in advance. Late cancellations may incur a call-out fee if time and travel were reserved.
10) Access and client responsibilities
Client must provide safe access to the work area and disclose relevant conditions (parking, stairs/lift, access restrictions). The client should secure valuables and personal documents.
11) Cleanliness and protection
We protect the work area and clean up before leaving. Some dust/noise is normal for certain tasks (e.g., drilling, sanding, flooring work).
12) Photos (internal + optional public use)
DuoFix may take before/after photos for internal documentation.
Public marketing use (website/social media) requires client permission. We do not intentionally publish personal data (faces, documents, addresses).
13) Warranty and limitations
We perform services with reasonable professional care. Warranty does not cover misuse, third-party work, or pre-existing/hidden defects. If issues arise, contact us promptly and we’ll assess.
14) Liability
To the extent permitted by Dutch law, DuoFix is not liable for indirect or consequential damages. Nothing limits liability where it cannot legally be limited.
15) Contact
Email: info@duofix.nl
WhatsApp: +31 6 17 46 30 38
Revision date: [09/01/2026]